marivana

We normally process and dispatch orders within 2–3 business days after payment confirmation. Delivery is estimated to take another 20–45 calendar days after dispatch. The applicable delivery estimate is shown before purchase.

Standard shipping is free when your merchandise subtotal exceeds US$30 after discounts. For orders of US$30 or less, the shipping charge appears at checkout. Applicable taxes and import charges are included in our prices or covered by us, so you do not pay additional tax or customs charges beyond the disclosed order total.

After your order has shipped, email guiltonessia@outlook.com with your order number and checkout email address. We will provide the available tracking details.

Yes. Contact us within 30 calendar days after delivery to request a free return. We provide a prepaid label or another return method at our expense and charge no restocking fee. Once a refund is issued, it normally appears in your original payment account within 3–7 business days, depending on the payment provider. Statutory refund deadlines take priority.

Email guiltonessia@outlook.com with your order details and a description of the problem. For a confirmed lost shipment, we arrange a free replacement or an appropriate refund. For damaged, defective, or incorrect items, we arrange a suitable remedy and cover necessary shipping costs.